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Careers

Join the BEA Family

At BEA, we truly believe that it is our people who make the difference and we aim to create a culture of respect, innovation, and teamwork. We are always interested in talking to talented individuals who are looking to join one of the industry’s leading companies in the field of sensor-based detection.

If you think you’ve got what it takes, we’d love to hear from you.

Current openings

Staff I Accountant
Primary Duties and Responsibilities include the following:
  • All aspects of Accounts Payable – matching invoices to receivers, entering invoices for payment, and maintaining accurate filing of accounts payable paperwork
  • Prepare month end reconciliations
    • Prepare monthly reconciliation binder
    • AR and AP Reconciliations
    • Receiving accrual reconciliations for both inventory and non-inventory transactions
    • Other accruals as needed
    • Reclass monthly shipping expense
    • Intercompany AR & AP reporting to head office
    • Assist with month end closing procedures and other reconciliations as directed

  • Identify and communicate significant invoice vs. purchase order discrepancies.
  • Completion of daily invoicing process
  • Identify and resolve billing/ship confirm discrepancies timely.
  • Retrieving and distributing the daily mail
  • Assist in monthly accounts receivable collection calls regarding past due invoices
  • All cash receipt posting to customer accounts
  • Identify, analyze and resolve customer payment discrepancies
  • Responsible for monthly customer account statements
  • Investigate and process credit application requests as well as credit inquiries as needed
  • Researching and processing of credit memos to customer accounts
  • Apply credit card authorizations before orders can be released
  • Responsible for responding to external and internal customer emails and phone inquiries
  • Data entry including general journal entry posting
  • Provide superior customer service to both internal and external customers
  • All other duties as assigned by Controller
Qualifications:
  • Bachelor’s Degree in Accounting or Finance and 1-2 years of experience
  • Attention to details and high level of accuracy in work performed
  • Excellent communication skills, both written and verbal
  • Dynamics AX ERP system experience is a plus
  • Proficient numeric data entry and typing skills
  • Excellent organization and time management skills

 

Apply online
Technical Service Manager
Summary:

This position is responsible for the overall direction of BEA Inc’s technical support team. This includes developing methods, guidelines, and policies to facilitate efficient service delivery and sales support ensuring alignment with company and segment business plans. This position is responsible for directing and managing a team of highly skilled technicians. Proactive in ensuring all customer issues are satisfactorily resolved utilizing sales, engineering, customer service, and other teams as needed. Responsible for designing and implementing improved process or operational policies. Analyze data and provide feedback and recommendations via CRM for field feedback and changes to products or services (trainings, classes) to ensure exceptional product support to customers. Travels as necessary in support of company sales team.

Primary Duties and Responsibilities include the following:

Develop and execute departmental initiatives as agreed upon with the Vice President of Sales.
Provide direction to the Technical Support team

    • Set clear objectives, evaluate progress and instill a high-performance culture with focus on team work, service excellence and ownership for resolving customer issues
    • Work with each technician to ensure that they are fully trained on our Industry and BEA product portfolio, new products and changes
    • Work with Technical Support team to ensure that team is meeting the needs of the customers by providing both phone and field support as needed per the regional business plans.
    • Set-up, manage and improve standards and procedures within the team
    • Travel with each Technician when appropriate to provide coaching.
    • Work with Segment Managers and Director of Sales to align key account goals and segment strategic plans are with in line and support by the Technical Services Department

  • Available to answer technical support calls within scheduled time when necessary.
    • Log calls for tracking, reference, training and quality control purposes.

  • Provide technical support to engineering through in house lab and/or field testing of products
    • Test to plan and document findings
    • Coordinate competitive testing as necessary
    • Work with Compliance Manager to ensure the technical services team has appropriate knowledge of local and international standards

  • Lead team to manage and review all printed materials, prior to publication, for accuracy to ensure it is written within BEA, Inc. standards for technical feedback/sign offs
  • Provide technical and troubleshooting assistance to customers on the phone, covering the entire BEA, Inc. product line.
    • Ensure that all customer calls are logged using the approved CRM
    • Analyze customer and market feedback and make proposals for product revisions.
  • Represent the needs of the customer by participating in product management and sales meetings.
  • Ensure that AAADM classes, Sensor Integration school, and technical webinars are delivered within industry guidelines.

  • Reporting
    • Ensure CRM is used consistently and appropriately
    • Help to control travel schedule managing customer needs and inhouse support
    • Ensure Technical Support team prepares business trip reports on all technical visits.
    • Provide a summary of all inbound/outbound technical calls on monthly basis.
    • Provide monthly and quarterly reports, as agreed, to Department Manager or other members of Management as requested or as necessary.

  • Support all BEA, Inc. company policies through actions and communication with associates and co-workers at all levels.
Qualifications:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

  • Degree in Engineering or related field
  • Previous management experience of a technical team
  • Possess electrical and mechanical aptitude
  • Experience in automatic door industry with a demonstrated knowledge of BEA products preferred
  • Excellent communication skills – verbal and written.
  • Willingness to travel 25% of the time, more when needed
  • Outstanding presentation skills.
Apply online
Sales Operations Manager
Summary

This position is responsible for the coaching, development and management of the outside sales team toward achieving company set goals and targets.

Essential Duties and Responsibilities include the following:
  • Manage, develop, and coach outside sales team
  • Improve communication, processes, tools, procedures for the sales organization working with customer service, inside sales, outside sales, technical service, and the VP, Dir of Sales. Identify areas of process improvement, make proposals to improve sales team effectiveness and lead implementation.
  • Structure commission plans for outside sales team and set territory quotas aligned with company performance goals, administer plan with team, and drive team to achieve targets.
  • Utilize knowledge of best practices for sales, and coach team on use of best practices including sales process, sales presentations, developing scripts to promote USPs, territory management, time management, managing sales funnel, and forecasting. Investigate new best practices and methods. Drive a consistent sales methodology.
  • Drive a “marginal gains” mindset that focuses the team on continuous improvement to enhance customer responsiveness and anticipation of customer needs.
  • Work closely with VP of Sales and Segment managers to align efforts of outside sales team in support of market segment goals and strategy.
  • Develop reports, working with IT team, to track and analyze business results (territory, sales person, product, segment) and develop plans to optimize performance and increase sales.
  • Ensure effective and consistent use of the CRM software and work with IT to customize as needed.
  • Develop team to increase effective Customer Facing Meetings with goals, structure, quality BTRs and follow up.
  • Provide support to the VP Sales as needed including delivering weekly highlights and a monthly report on sales activities, opportunities, and customer updates.
  • Drive an action-oriented culture, ensuring others deliver on their promises. Instill values, culture, and metrics focused on customer responsiveness
  • Establish training and professional development plans for customer facing teams. Work with technical team members to deliver product and technology training to the team.
Qualifications:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

  • 7-10 years working in a sales role for B-to-B technical products with experience in outside sales.
  • Minimum bachelor’s degree. MBA a plus.
  • Excellent communication skills (oral and written). Able to communicate directly and clearly. Able to influence peers and build consensus around new ideas and methods.
  • Mastery of Microsoft PPT and advanced ability with Excel (v-lookup, pivot tables, data analysis)
  • Extensive experience using and administering CRM platforms
  • Process-driven mindset, problem-solver, embodies and demonstrates a constant spirit of continuous improvement
  • Demonstrated experience (communication, authenticity, and empathy in resolving customer escalations
  • Demonstrated experience business-partnering with senior sales leaders
  • Ability to influence key stakeholders across a broad range of functions
  • Experience managing sales teams with a demonstrable track record of improving sales processes and driving team performance.
  • Trained in the use of formal sales methodologies. Knowledge of Customer Centric Selling a plus.
Apply online

Tailor-made development

BEA actively invests in the training of its employees. Whether technical, sales, or service-oriented, we aim to give you the tools to succeed and develop, both professionally and personally. Whether they are technical, language-oriented, or relational, the main objective of these training courses is to focus on personal development through the acquisition of new skills or knowledge enhancement.

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